Terms & Conditions

All quoted rates are in EUROS (€) per room per day and are inclusive of VAT, service charges and buffet breakfast. Municipality tax: €1.06 (€0.97+VAT) per day per adult is not included and collected at the hotel.

Check-In Check-Out Policy

Check-in any time after 14:00 hrs and Check-out at 12:00 noon. Early arrivals and late departures can be arranged at additional cost and subject to availability direct with the hotel. To request please contact almyra@thanoshotels.com.

Deposit

For all reservations made 4 days or more from arrival date a deposit of 1% is required. For all reservations arriving within 3 days of reservation date a full deposit is required.

Cancellation Policy

Free cancellation for all reservations cancelled 4 or more days prior to arrival. For all reservations cancelled between 3 and the day of arrival any deposit payments will be charged as a cancellation fee. For no-show the full amount of the booked accommodation will be charged.
After payment has been processed a purchase with the name WWW.ALMYRA.COM will appear in your bank statement.

Children Policy

Children of 12 years old and up will be charged the applicable extra adult supplement.

Health & Safety

Please click here to view our Health & Safety policy.

FAQ

PRE-ARRIVAL

Airports & Transfer

30 minutes by car from Pafos International Airport (15 km) and one and a half hours from Larnaca International Airport (130 km). Private taxi transfer can be arranged through the hotel.

Parking

Gated, on-site parking available at no additional cost. Please note that any vehicle obstructing emergency services access will be removed at driver's expense. Almyra accepts no responsibility for loss or damage to the contents of vehicles or the vehicle itself.

Getting around

Car hire can be arranged on arrival, motorbikes and bicycles also available. Bus directly outside the hotel goes to Pafos Airport and Pafos Harbour (for connection to town and Coral Bay).

Check-in/out:

Check-in: 14:00 Check-out: 12:00. Please contact us to discuss alternative arrangements.

External food & beverages

Please note it is against our health and safety policy to permit external food and drinks onto our premises, including alcohol. We provide baby food and cater to individual dietary requirements please contact us before your visit to discuss any specific needs.

Special Dietary Requirements

Our Executive Chef will gladly tailor a menu to meet your individual needs, from allergies and intolerances to detox programmes. Please contact us before your visit to discuss your individual requirements.

Children’s Clubs

We strongly recommend booking Children's Club arrangements in advance, especially during high season. See The Hotel section below for further information.

Baby Go Lightly

Take full advantage of our pioneering Baby Go Lightly service by ordering the following items before your visit: car seat for airport transfers, potties, training seats, high chairs, carriers, buggies, bottles and teats, sterilisers, bottle warmers, baby gyms, baby walkers, baby bathtubs, dry/swimming nappies, nappy bins, toiletries. Please note charges may apply.

Banking/payment

All major credit cards and cash accepted. Exchange facilities available. We are unable to accept personal cheques.

Pets

Pets are permitted (Please refer to our PET POLICY).

Cancellation charges

If you need to change the dates of your stay, please note that cancellation charges may apply. Please refer to the terms and conditions of your reservation or contact our reservations department on (+357) 26 885 000 or almyra@thanoshotels.com

THE HOTEL

Wi-Fi

Complimentary throughout the resort. Contact Reception for the password.

First Aid

A first aid responder is onsite at all times contact Reception #60 for any assistance, including booking a dentist or doctor's visit.

Smoking

Smoking is strictly prohibited by law in all of Almyra’s guest rooms, indoor areas and restaurants.

Dining at Notios

- Buffet and la carte breakfast, lunch and dinner
- Breakfast: 07:00 - 10:00 Lunch: 12:30 - 14:30 (winter months) Dinner: 19:00 - 22:00
- Dress code-casual
- Children’s menu
- Al fresco dining option

Dining at Ouzeri

- Cypriot specialities served al fresco
- Open: 10:00 - 22:00 (March - December. Weather permitting)
- Lunch (winter): 12:00 - 16:30 (Weather permitting)
- Dress code-casual
- Children's menu available
- Reservations recommended

Dining at Eauzone

- Spa restaurant: healthy drinks and light bites with Asian twist
- Open: 08:00-16:00 Breakfast: 08:00 - 11:00 (summer months only)
- Casual
- Children over 16 years
- Reservations recommended

Dining at Aeras

- Japanese-Mediterranean fusion
- Dinner: 19:00 - 22:30 (winter only)
- Dress code-smart casual
- Children’s menu available
- Reservations recommended
- Al fresco dining option

Helios Lounge Bar

- All day snacks, coffees, cakes and cocktails
- Open: 08:00 – 01:00
- Dress code-smart casual
- Children’s menu available

Omakase

- 'Trust the Chef' tasting menu (5, 7 or 9 courses); Japanese-Mediterranean fusion
- Dinner only: At Notios or private dining on Kyma Suite roof terrace
- Reservations recommended with 24 hour notice

Private BBQ

- Choice of locations
- Lunch or Dinner
- Casual

Zen Meze

- Asian inspired meze with local products, ideal for families or groups
- Notios restaurant
- Smart casual

In-Room Dining

- Breakfast, lunch, dinner and all-day snacks
- 24 hours
To respect the peace and privacy of all our guests, we kindly ask parents to ensure their children refrain from playing and/or using electronic devices in the restaurants.

Entertainment

During high season, live music is played on most nights.

Almyraspa

Open 08:00 20:00.
Children under the age of 16 are not permitted in the spa.

Swimming pools

Almyra has a total of five freshwater swimming pools, including one indoors, one exclusively for adults, and one for infants.
- Eauzone Outdoor Pool (23.5 x 5m, depth 1.5m): open: 08:00-20:00; temp from 16-26°C (Winter - Summer); no children under 16 yrs.
- Almyraspa Indoor Pool: (9.7 x 5m, depth 1.3m): open: 08:00-20:00; temp from 28-30°C(November till May); No children under 16 yrs.
- Infinity Pool (33 x 7m, depth 1.4m): open: Sunrise-Sunset; temp from 16-26°C (Winter - Summer); children must be supervised at all times; single depth so not suitable for very young children.
- Almyra Pool (11 x 21.5m, depth 0.5 – 1.6m): open: Sunrise-Sunset; temp from 16-26°C (Winter - Summer); children must be supervised at all times.
- Kids Pool (4.5 x 4.5m, depth 0.5m): open: Sunrise-Sunset; temp from 16-26°C (Winter - Summer); children must be supervised at all times.

A lifeguard is on duty at the main pool during the summer months. Towels are available at all pools. Children are not permitted to use the pools unsupervised. The use of floating toys is discouraged for health and safety reasons. No swimming is allowed during the evening hours.
Towels and refreshments are available. Children are not permitted to use the pools unattended. Use of floating toys discouraged for health and safety reasons. Please also note that sunbeds are available on a first come first served basis – any items left unoccupied for more than 40 minutes will be removed for security reasons.

Water sports centre

Please note that our water sports activities are operated by expert external partners. Please adhere to all terms and conditions stated at time of booking. Available activities include: waterskiing, wakeboarding, sailing, windsurfing, parasailing, scuba diving (Golden Palm five-star Award), snorkelling, banana rides, tube rides. Rental available for stand-up paddleboards, canoes and pedalos, jet skis and various sizes of motorboats. RYA (Royal Yachting Association) certified sailing courses also available.

Leisure Facilities

Facilities:Floodlight tennis court, table tennis, indoor gym and squash court (at Annabelle).
Board games and cards available in the lobby.

Shopping

Kult Boutique located in the courtyard, open 09:00 - 20:00. Designer fashion by Prada, Miu Miu, Etro, Jimmy Choo, Paul & Joe, Car Shoe, Heidi Klein, Villebrequin and Acqua di Parma; alongside holiday essentials, international newspapers and magazines.

Children's Facilities

Children’s Clubs available for ages 4 months to 12 years (see below) from April – October. Please note: Due to our very strict care policies, we are only able to accommodate children of the correct age within each age group.
- Globetrotters: 4 months to 2 years;
- Adventurers: 3 to 4 years;
- Voyagers: 5 to 7 years;
- Pioneers: 8 to 12 years;
Babysitting and children’s meals available upon request.

YOUR ROOM

Facilities

All our rooms are air-conditioned and some have a balcony or terrace, with two chairs and a small table (Inland View and Superior Sea View Rooms have floor-to-ceiling windows but no balcony). Some suites have roof terraces and sunbeds. Twice-daily housekeeping. Laundry/dry cleaning is available. See full list of amenities below.

In-room safe

In-room safes are provided purely for convenience. They are not intended as a substitute for the fireproof, front office safe – maintained by the hotel and available 24-hours – which we recommend for the safe-keeping of money, jewelry, documents and other articles of value. While we exercise every effort to ensure the safety and security of all personal items in guest rooms, please note that any items left in the room and/or in-room safe are done so at the risk and responsibility of the owner, and that the hotel is not liable or responsible for any loss, damage or destruction to these items by any means, including theft, fire or any other occurrence.

Mini bar

Our mini bars are for the sole use of mini bar items. In accordance with our health and safety policy, they are not to be used as refrigerators for personal perishable items (with the exception of medication and baby food). Any mini bar items removed will be considered consumed and charged accordingly.

In-room Dining

Available 24hrs

Environmental efforts

Please help us conserve energy and water by switching off your lights when leaving your room and placing your towels in the bath when you would like them to be changed.

In-room amenities

- Hairdryer
- In-room safe (please see note above)
- Mini bar (ice bucket on request)
- TV satellite with international channels and radio
- Laundry and dry cleaning service
- Tea & coffee making facilities (on request)
- Telephone
- Bathrobes (available to purchase)
- Slippers
- Foam or feather pillows
- Iron and ironing board on request
- Environmentally conscious bathroom amenities
- Two- and three-pin sockets. Adaptors and chargers on request.
- Complimentary bottle of water on arrival

PET POLICY

Welcome to Almyra!We look forward to providing a memorable stay for you and your dog. To ensure the comfort and enjoyment of our guests, the following policies apply to your dog’s stay.

- Dog Fee: Please be aware that a non-refundable dog fee of 25Euros per night will be charged to your account prior to check-out to cover the cost of additional and necessary cleaning in preparation for our next guest. Dogs are accepted in Terrace Garden View Rooms, Terrace Sea View Rooms and Kyma Suites only.

- Acceptable Dogs: We welcome all well-mannered dogs which are housebroken, vaccinated and not bigger than 10 kilos. We reserve the right to require immediate removal of any dog that displays dangerous or unacceptable behaviour, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination / defecation in public areas. Each guest is responsible for all charges that relate to the removal of his / her dog, including but not limited to transportation and kennel charges.

- Dog Control / Containment in Public Areas: Dogs are allowed in the following areas: your bedroom and terrace and at our dogs’ playground by the spa., Dogs must be leashed, caged, or firmly held. Guest must have control of their dog at all times in order to avoid any altercations with other dogs or guests in the hotel.

Kindly note: The hotel is not liable for any dangerous or unacceptable behavior displayed by a dog and the guest will be liable to indemnify any third party for the injury and/or damage and/or loss caused by their dog.

- Dog in Room Sign: Please place the Dog in Room sign on the outside of your door whenever your dog is in your room.

- Housekeeping: For the safety and comfort of your dog, Housekeeping will enter your room only if: (a) your dog is not present, or (b) you are present and can monitor your dog, or (c) your dog is caged.
Kindly note: Housekeeping is not responsible for removal of dog waste from the rooms. - Damage to Guest Rooms and Common Areas: ‘I will be responsible for the settlement of any damage caused by my dog’.

- Release & Indemnification: ‘I agree to release, defend, and indemnify Almyra and the General Manager from any and all claims or damages related to my dog or my dog’s stay at the Almyra, including any claims by third-parties.’


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